Triumph

Who Should Wear Compression Socks?

When you think of graduated compression socks and who wears them, you probably imagine people who have specific leg issues such as swelling or blood clots. The truth is, compression socks can benefit almost everyone. Heredity and lifestyle can increase the need for gradient compression. If you are at higher risk or have family history of circulatory issues in the legs, wearing compression socks can significantly reduce your risk of developing these conditions. How do you know you’re at risk? Look at your lifestyle. If you spend most of your day sitting in the same place, you are likely not getting adequate blood flow in your legs throughout the day. Wearing compression can increase blood flow and improve health for those who may be more sedentary at work or at home. Work Schedule If you work on your feet for prolonged hours, wearing compression socks can reduce the fatigue and aches that you likely feel at the end of your day. Active Sports If you enjoy running or other sports, compression socks can improve your performance, reduce muscle fatigue, and reduce risk of injury. Medical Ailments If you have a medical condition, always talk with your doctor before wearing compression garments. Proper sizing and fitting is crucial when it comes to compression garments, so always consult a fitter to help you determine the proper garment and size.

Have you assessed your incontinence needs

Have you been in the same product for more years than you can count? I have a question for you.  Think about this hard. Are you doing things to compensate for your incontinence products deficiencies? Maybe doubling product to stop leakage, how about sitting positions do you find yourself changing positions while voiding or once you have voided? From physiology, prescription changes, anatomical changes, to even changes in your diet can affect the amount you void and the protection you need. Rarely, is incontinence a constant. So, it important to have a well-trained professional that speaks knowledgeably about the product they sell and helps you with your needs. We found this in a recent study and find the number staggering. This is a serious concern for your level of security. So rely on individuals that, day in and day out, work with manufacturers and product to best match client and product. We understand it is an uncomfortable conversation. But in the end it is one that needs to be had. Therefore, we offer a professional and courteous staff to address the concerns and place you on a path for success. Call today to learn more about you need to for your incontinence needs.  

Was it really a backorder?

Do you ever feel your supplies were delayed and someone uses the excuse they are on a backorder? What if they didn’t do what you asked them to do? Have you ever had to wait for two weeks or more for your supplies? Does your incontinence wait for a back order? Does urinary retention wait for a catheter? Backorders can happen, but are rarely a problem. Typically, we see backorders originate from a manufacturing issue or new product distribution.  With that said though, our distribution centers not only hold some of the largest inventories in the U.S., they also pride themselves on quick shipments straight to your door.  So the next time you hear back-order or shipping issues, ask yourself am I asking for a new product? Was there a change that may have prevented expedient shipping of my product and if there wasn’t, why aren’t other distribution pathways being used? At Triumph our customer cares team understands your needs and the urgency of them. So call us for your supplies. Speak to a real person. Expect the order to be placed and if there is an order concern, expect a call back to inform you of any delay.

You are important to us and not a number

Do you ever feel you may be a number? Is your phone call answered with an automated voice?  Does it feel like your “dial 4” for a staff directory only places you into a “dial 9” infinite loop?  Fifteen minutes later not only are you frustrated with your lack of progress, but on top of it you forgot what you were even calling for?  Or maybe you found yourself off on another task and hungup. Or how about the opposite of this, you call in to reach someone who only wants to talk about themselves. Do you really need to know about their family vacation or the time they met the lead singer for Led Zeppelin in a rest stop in California twenty years ago. Your time is important – you want what you want and you need it now! That’s why when you call Triumph, your phone call is answered by a knowledgeable representative.  With instant access to your past order history, we can have your re-order on its way to you only minutes after your call ends.  When you spend less time on your “To-Do” list you have more time for your “Want” list. Time is precious we don’t want to see it go to waste. That’s what you want right?  Stop the automated talking and start the doing!!! Call Triumph today! 

simple ostomy

Just as the title reads, ostomy should be simple. Today’s ostomy products quality is unquestionable, coupled with the fact Coloplast and Hollister have a cares program for education on all the product they manufacture. Our concern is that someone is forced out of society afraid of what may happen if their wafer loses its adhesive or a bag fails.  This fear shouldn’t be an issue.  In today’s world of evolving product, adhesives, and wafers, you can be confident you can interact and be confident!  Still afraid of a leak or a closed bag vs. a drainable?  CHANGE.  You have options – take advantage of them.  This is your world, own it!! On top of all of it, Triumph’s shipping program places you in the driver’s seat. We will send you a communication to get in front of your needs.  No one wants to run out of product nor should they have too. Typically, once you are ready for the product in most instances you will have your product the following day.  Never should there be more than a three or four day wait for supplies.  Call us today to learn how to make your ostomy re-supply simple!!  

Doubling your Pads, don’t do it!

If one is good two is better.  Right? No it is not. When we talk incontinence, using product inside of other product or on top of similar product isn’t advised. This prompts the question why? In the case of a pad inside of protective underwear; you begin to add bulk to an already restricted area. Couple that with the fact that a pad was designed as a stand alone product.  Most pads are not permeable, meaning for it to get to the next level it has to fill to its maximum capacity and then run over the sides. We try to avoid this the most. Urine making it to the sides is where the potential to leak is the greatest. A pad on top of a pad is even worse, one shouldn’t expect the bottom pad to align and soak in any overage. So, are you leaking or are you only anticipating a leak? If you have properly fit and appropriate product leaking will not be a concern. What does this mean? It means they trial and errored product until they found something that somewhat managed the issue. We spend a large part of our initial assessment talking with you about your concerns and finding nuances which make your experience unique.  It’s our goal to select the most appropriate product and then follow through with you in a trial. Call us today to learn more.        

Your Mom told you to wash your hands not your catheters

There has been a lot of discussion lately about washing your catheter. In a pristine/sterile environment, you can have some tremendous success if you choose to wash your catheter. However, rarely do we have access to these environments.  This reason is why our manufacturers and we at Triumph recommend against it. Yes, you say we just want to sell you more catheters, right?  Well, that is not technically the case.  Our goal is to save you money. The dollar value of a hospitalization for a Catheter Associated Urinary Tract Infection (C.A.U.T.I.) can range from $15,000 to $35,000, depending on the severity of the infection and the length of stay.  We believe you can save yourself a large dollar amount on your out-of-pocket costs by not placing yourself in this environment. Also, as the generation of doers, a lengthy hospital stay may garner some flowers and cards, however, it will not allow you the freedom to live life golfing, gardening, or enjoying any other hobby you participate regularly in your life. So remember your mother’s words growing up, wash your hands; but in the case of catheters, throw them away after every use.